Pinch AI

Pinch AI turns returns from a cost center into a profit lever for e-commerce brands. Our platform analyzes 360 degrees of customer behavior, using an identity graph to catch return abusers (wardrobing, ftid, false claims etc) that transaction-level tools miss, while rewarding trusted customers with VIP return experiences that drive repeat purchases. Brands start with a free 12-month retro audit to quantify their exposure before committing. Works with Shopify, Loop, Redo & 50+ RMS/WMS providers.